Trustwave has been named as a Leader the IDC MarketScape: Asia/Pacific Managed Security Services 2022 Vendor Assessment (doc #AP4910122e, October 2022). According to the IDC MarketScape, “Trustwave has been aggressively working with enterprises and midmarket customers to offer effective MDR services that are easy and simple to implement with affordable pricing options.”

Source: IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

"Trustwave's position as a Leader in the IDC MarketScape for APAC MSS is evidence of the great value we deliver to clients in APAC and around the world," said Trustwave CEO Eric Harmon. "Trustwave is honored to accept this accolade as a continued affirmation of our commitment to technical innovation and service excellence. We are proud to provide elite cybersecurity services to organizations across the globe, helping to protect their critical data and systems from the evolving threat landscape."

The IDC MarketScape noted that the Trustwave solutions portfolio is supported by its Fusion platform, MDR services, Security Colony collaboration portal, and industry partnerships with leading firms such as Microsoft, Palo Alto Networks, and LogRhythm. 

“Trustwave is a Leader security service provider in the Asia- Pacific region, with strong expertise around managed detection and response services supported by Fusion, it’s cloud-native security operations platform,” said Shweta Baidya, senior research manager, security and trust, IDC Asia/Pacific. “With different versions of MDR services, Trustwave has taken significant strides to cater to both enterprise and mid-market clients. With strong technology partnerships and strategic alliances in place, Trustwave is well positioned to be a trusted security transformation partner for clients in the region.” 

Trustwave Strengths 

The IDC MarketScape pointed out that Trustwave has been aggressively working with enterprises and midmarket customers to offer effective MDR services that are easy and simple to implement at affordable pricing options.  

"Trustwave is a great fit for midsize to large enterprises looking to avail the benefits of effective MDR and managed security services at affordable price points, with a scalable business model for digital transformation. Enterprises that have invested in SIEM and need additional talent, skills, and capabilities to improve threat detection and response may also benefit from Trustwave's Co-Managed SOC," noted the IDC MarketScape. 

The IDC MarketScape also recognized Trustwave Security Colony, saying, “the Security Colony collaboration portal, launched in 2020, continues to act as a key differentiator for Trustwave. Clients can access real-world content from its peers. Trustwave anonymizes and makes deliverables from consulting outputs across hundreds of companies available to clients, saving time and money.” 

The IDC MarketScape added, “According to customer feedback, Trustwave has taken significant strides toward building its technology capabilities and resource management. The quality of resources deployed has been top-notch, and the vendor maintains complete transparency in its client engagements, making it a customer-friendly organization.” 

IDC MarketScape Vendor Inclusion Criteria

For analysis in this IDC MarketScape, the firm utilized the following set of inclusion criteria:

• Managed security services portfolio — Each SP is required to possess a fairly comprehensive managed security services portfolio, with at least 50% or more matching IDC's scope of managed security services taxonomy, including managed threat intelligence services, MDR services, managed network security services, managed endpoint security services, managed identity and digital trust services, managed secure web gateway services, analytics, intelligence, response, and orchestration services (AIRO), cloud posture and compliance monitoring, and OT/IoT monitoring.
• Geographic presence — Each vendor is required to have in-country managed security services delivery capabilities (or presence of a security operations center [SOC]) in a minimum of two Asia/Pacific subregions: North Asia (Japan, Korea), Greater China (China, Hong Kong, and Taiwan), Southeast Asia (Singapore, Malaysia, Thailand, Indonesia, Vietnam, and the Philippines), South Asia (India, Pakistan, Sri Lanka, Bangladesh), and Australia and New Zealand (ANZ).
• Multipoint assessment completion — Each participating company is required to complete a multipoint assessment covering a total of 26 capabilities and strategy criteria defined by IDC to be the most conducive to success in delivering managed security services in the Asia/Pacific region.

The IDC MarketScape defines MSS as the round-the-clock management and monitoring of security solutions and activities delivered from a security operations center (SOC). The IDC MarketScape included all MSS, whether these involve the management of security solutions deployed on a customer's premises or solutions hosted in a datacenter or cloud external to a customer's premises.

The IDC MarketScape: Asia/Pacific Managed Security Services 2022 Vendor Assessment study evaluated 18 vendors that provide managed security services within the region.