Returns from customer: (With Shipping)

By using movement type 651, you post returns from a customer with a return delivery in Shipping to blocked stock returns.

The business scenario is like this:

O2C (order to cash)

Create the Material in MM01 and maintain item category as “NORM” in sales view.

Create the sales order in VA01.

Create the Delivery in VL01N.

Create the Billing in VF01.

Return Delivery:

Item Category – REN

Schedule lines – DN

If we activate this checkbox the return delivery of goods is relevant for picking.

Transaction code: OVLP

Create the Material in MM01:

To collect the goods from the customer 1^st we need to deliver the goods to the customer.

Create the sales order in VAO1:

Order Type – OR

Create delivery in (VLO1N): (Post Goods Issue)

Delivery Type – LF (outbound delivery)

After maintaining the required data, check the incompleteness if any data is missed then click on the Post Goods issue or save button.

Create Billing in VF01:

Now check the stock in MMBE

Now Create the Returns in VA01:

Order Type – RE

In this step the customer returns the goods if the stock is damaged or Poor Quality.

Here I am returning the 4 Quantity of goods

The system asks to enter the reason

Now create the return delivery in VL01N

Delivery type – LR

Returns Delivery 84000081 has been saved

Next reverse the billing document in VF01.

Now check the stock in MMBE.

The stock is updated in the returns.