We are excited to share that Microsoft has been named a Leader by Frost & Sullivan in the Frost Radar™: Managed Detection and Response, 2024, leading in innovation and among the top two in growth. Frost & Sullivan highlighted Microsoft Defender Experts for XDR as a key component of Microsoft’s managed detection and response (MDR) offering, which delivers a managed extended detection and response service that triages, investigates, and responds to incidents to help organizations stop cyberattackers and prevent future compromise.

According to Frost & Sullivan, the market for MDR is growing rapidly, with a growth rate of 35.2%, as evidenced with 22 MDR vendors plotted in this year’s analysis. This growth is expected to continue as Frost & Sullivan cited that “faced with a lack of access to professionals and an inability to protect their business-critical data effectively, organizations are outsourcing to alleviate the issue.”

Figure 1. Frost Radar^TM for Managed Detection and Response 2024 showing Microsoft as a leader.

Advancing cybersecurity frontiers with Defender Experts

Designated as one of the companies to be considered first for investment, partnerships, or benchmarking by Frost & Sullivan, Microsoft is a recent entrant in the MDR space, but with its focus on AI and machine learning, “especially the development of Microsoft Copilot for Security, coupled with its top-tier threat detection and response capabilities, allows it to maintain an innovation edge over other world-class competitors.”¹ Our Defender Experts for XDR service helps our customers boost their security operations centers (SOCs) with security expertise and around-the-clock coverage to detect and accurately respond to incidents that matter across their varied Microsoft Defender XDR workloads.

The Frost & Sullivan report emphasizes the comprehensive capabilities of our Defender Experts for XDR service, which brings together human expertise with AI and automation powered by our Defender XDR suite. The service provides cross-domain MDR services with visibility over endpoints, email, cloud, and identity. In addition, Defender Experts for XDR “delivers 24/7 monitoring, detection, and response, and proactive threat hunting, combined with its world-class threat intelligence, security posture assessments, and access to its expert team.”

Charting new horizons—the convergence of managed services and generative AI

The report highlights the key innovation that Microsoft offers to customers, which is the ability to use both human-led expertise and generative AI in cybersecurity. As organizations continue to adopt MDR services to enhance their SOC efforts, the appearance of generative AI in cybersecurity solutions also offers more potential to those who want to improve their SOC teams. According to Frost & Sullivan, “AI, [machine learning], and automation have become increasingly integral to cybersecurity solutions. These technologies enhance detection and response and allow SOC analysts to focus on what’s important instead of chasing down false alerts.”

The report also recognizes Microsoft Copilot for Security as a pivotal AI assistant that enhances the capabilities of security analysts. It streamlines complex data into concise summaries, offers insights, aids in detection, accelerates response, and contextualizes alerts and incidents. This tool is instrumental in supporting both novice and seasoned analysts, enabling them to make well-informed decisions with greater confidence and speed.

Building on this, the Defender Experts team has found the utilization of Copilot for Security not only boosts productivity and streamlines workflows, but also significantly enhances threat detection and response. Insights from team leaders and real-world applications, such as script analysis and incident summaries, are detailed in a recent blog post. These examples underscore Copilot’s role in elevating the skills of analysts and enriching threat intelligence, and empowering security teams to leverage AI’s full potential in safeguarding their organizations. Microsoft will continue to invest in generative AI and unlock its potential for Defender Experts and our customers.

Empower your SOC with managed XDR

Frost & Sullivan’s report praises Microsoft Defender Experts for XDR for its capacity to expedite SOC operations through expert triage and investigation, provide robust protection through human-led response and proactive remediation, offer around-the-clock access to Defender Experts for real-time consultations, and provide strategic recommendations to fortify defenses and mitigate future cyberthreats, all underscored by the transformative integration of generative AI with human expertise.

We know that a single provider can’t meet the unique needs of every organization, so we frequently collaborate with our ecosystem of partners that provide customers the flexibility to choose what works for them—and to leverage those trusted relationships for the best outcomes and returns on their investment. To date, we’ve added more than 50 partners to our Microsoft-verified MXDR program and invite you to review their offerings.

Learn more

To learn more about our service, visit the Microsoft Defender Experts for XDR web page, read the Defender Experts for XDR docs page, and subscribe to our ongoing news at the Microsoft Security Experts blog home.

To learn more about Microsoft Security solutions, visit our website. Bookmark the Security blog to keep up with our expert coverage on security matters. Also, follow us on LinkedIn (Microsoft Security) and X (@MSFTSecurity) for the latest news and updates on cybersecurity.

¹Frost & Sullivan, Frost Radar™: Managed Detection and Response, 2024, Lucas Ferreyra. March 2024.