The world has changed – and by a lot. Over the last several years, global companies have rapidly accelerated their digital transformation to adapt to an increasingly digitizing world. Simultaneously, security teams have been forced to scale their operations into unfamiliar digital environments exponentially, posing more risk and complexity to securing their rapidly evolving organizations.

The headwinds security teams continue to face are all too familiar: Navigating a threat landscape growing in sophistication and complexity with limited budget, expertise, and resources, all while being pressured to know everything, be everywhere, and do it all faster, better, and cheaper. Today, SentinelOne introduces Singularity™ MDR, a sustainable solution providing security teams faster, more effective detection and response coverage on the endpoint and beyond, unlocking more efficiency and undisputed peace-of-mind.

This blog shows how SentinelOne’s modern approach combines the AI-powered Singularity Platform with security operations expertise to deliver broader enterprise coverage tailored to help organizations meet their security objectives for maximum ROI.

A Modern Approach That Scales & Produces Results

MDR services have increasingly grown in popularity to augment security teams. While they fill the now essential role of 24×7 detection and response operations, companies have found that many MDR providers use inefficient approaches lacking foundational technology to deliver their service. The result of this inefficiency? These services are difficult to integrate, and security teams continue to be inundated with high alert volumes, providing minimal relief for alert management.

Unlike other MDR solutions, SentinelOne’s MDR service is delivered exclusively through our Singularity Platform. Our approach combines our AI-powered Singularity Platform with experienced MDR analysts who leverage market-leading EDR and threat intelligence for faster, more informed investigations.

Our global team of MDR analysts unlocks additional velocity by applying their expertise gained from thousands of hours of managing complex investigations across geo-locations, industry verticals, and small-to-enterprise companies. Most importantly, our thoughtful approach produces results – less than 1% of alerts are elevated to our customers to really eliminate the noise. Our platform also provides our customers the ability to access analyst activity and fully annotated investigation logs on-demand for full transparency.

SentinelOne’s approach has been foundational in delivering our legacy Vigilance MDR service, which continues to receive positive reviews from our customers. It received a 4.7 out of 5 rating on Gartner Peer Insights and a 4.3 out of 5 rating on Peerspot.

“The overall experience is very great because SentinelOne Vigilance Response is highly regarded for its protective threat detection and seamless integration with the SentinelOne platform. Services can be customized based on specific organizational and security requirements.” Read the full review here.

“Sentinel One is the best MDR I have ever seen[. This] solution has many features like shorter MTTR, a complete solution, backed up with AI, 24x7x365 coverage and [much] more. A proactive approach towards response, detection and protection is one of the key features which makes this product top of others. Deep analysis, threat insights and the mitigation process are among the best of their kind. I also liked the reporting dashboard where I am getting a complete incident report with threat analysis.” Read the full review here.

Singularity MDR is an elevated MDR solution delivering end-to-end detection and response coverage on the endpoint and beyond. Our newest MDR service leverages our XDR capabilities, including more native detection and third-party integrations through Singularity Data Lake to expand our domain coverage for email, networks, identities, and more. Now, SentinelOne’s MDR team is supercharged to deliver faster detection across multiple domains and leverage even richer telemetry for more effective investigations of emerging threats in customer environments.

End-to-End Coverage & Tailored Service Delivery

We understand our customers operate in unique environments with unique security objectives. That’s why, with Singularity MDR, our customers are assigned Threat Services Advisors who partner with our customers to tailor our service delivery to meet their security objectives. Our Threat Service Advisors play an essential role in interpreting the nuances that cyber threats pose to customer environments with practical solutions, from tailored service integration to ongoing strategic guidance, to ensure their environment stays secure.

Singularity MDR offers full end-to-end coverage, ensuring our customers gain an integrated solution with specialized support options, helping customers establish a playbook from effective preparation to quickly mobilizing the last line of defense.

One of the essential features now included in Singularity MDR is our managed threat hunting. Now, our customers have access to personalized 24×7 threat hunting services and expert analysis to help security teams maximize threat visibility and identify emerging threats. This includes real-time and historical threat hunting, access to the WatchTower Threat Hunting Library, and enhanced analytics to extend visibility into novel and emerging attacker techniques.

For more comprehensive coverage, customers can include our supplemental DFIR package, which provides proactive breach readiness, digital forensic investigation, and managed incident response for quick mobilization should a major incident occur. When time is of the essence, the difference of having an integrated DFIR solution can save organizations valuable time and minimize impact. With Singularity MDR+ DFIR, should an incident occur, our MDR analysts quickly alert our DFIR team, who begin their virtual investigation, enabling more evidence preservation and informed recommendations.

True Peace of Mind With Breach Response Warranty

In today’s reality, a breach can put much at stake, from business continuity to costly financial impact, but most importantly, a customer’s trust. That’s why we’re providing our MDR customers with Breach Response Warranty at no additional cost. Through our warranty, customers receive timely financial relief of up to $1M, covering operational and legal expenses incurred to restore data and systems and gain compliance. We’re confidently standing by our service and committed to supporting our customers in every way possible.

Learn More

SentinelOne’s Singularity MDR delivers a reimagined MDR solution that helps security organizations sustainably scale their operations with broader coverage, faster detection, and effective results. As organizations expand their digital footprints, the need for a comprehensive and efficient security solution has never been more critical. SentinelOne’s approach leverages cutting-edge AI technology and expert security operations that deliver an unparalleled detection and response solution, extending beyond the endpoint to cover more of the customer’s environment.

Singularity MDR addresses the pressing challenges of limited budgets, expertise, and resources while empowering security teams to stay ahead of today’s sophisticated threats. Our service provides real results through faster, more effective detection and response coverage delivering our customers the confidence and peace of mind to focus on the things they do best. The platform’s ability to scale with the demands of the modern enterprise ensures that security remains robust and adaptive, regardless of the complexity of the digital environment.

With Singularity MDR, enterprises can confidently embrace future phases of their digital transformations, knowing that their data and operations are secured and enhanced. Learn more about how Singularity MDR and Singularity MDR + DFIR can help your organization achieve its security objectives through our Singularity MDR datasheet and website.