Our teams are always hard at work improving the TrustCloud platform. Here are this month’s biggest updates.

Introducing our ServiceNow integration! This is a bidirectional integration with ServiceNow to pull ticket details into TrustCloud. Teams can create new ServiceNow tasks in TrustCloud and attach ServiceNow links as evidence to your tests. The integration also supports automatic task creation from TrustCloud. Just go to Admin -> Connected Apps, where you can automate task creation.

Big updates to the Chrome extension. The Chrome extension now has a brand new UI! It’s also updated to use the Chrome side panel and provides support for GraphAI to help automatically fill in questionnaires in external portals. We also provide more support for “Where did this answer come from?” And just to make your life a little easier, you’ll be automatically logged in to the Chrome extension when you’re logged into the TrustCloud web app. 

Associate all segment types with a questionnaire. Now you can associate all segments with a questionnaire, not just product segments. You’ll also see an updated questionnaire flow that allows you to select all segments. 

Enhanced TrustCloud collaborator experience. Collaborators can now attest to policies via employee attestation workflows.

Documentation is live! Get a full overview of TrustLens, third-party risk assessments,and how to use TrustLens. Check out the documentation here.

Updated vendor views. View vendor documents in a table format instead of in the previous card format. The update also displays vendor locations and certifications outside selected areas.

Coming (very) soon: Vendor list includes tags and the ability to filter and search by tags. That means a much easier search experience when you’re looking for vendors in TrustLens.